Shipping policy
π¦ Tutelage Store Shipping Policy
Effective Date: June 1, 2025
Thank you for shopping with Tutelage Store, powered by Skills Tutelage. We are committed to delivering quality products that support emotional growth, life skills, and confidence from the inside out.
π§₯ Physical Product Shipping (Apparel & Accessories)
All physical items, including TUTELAGE Bots hoodies, shirts, and accessories, are made to order and fulfilled through our trusted print-on-demand partners.
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Processing Time: 3β7 business days
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Shipping Time (U.S.): 5β10 business days
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Shipping Time (International): 10β20 business days (varies by region)
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Carriers: USPS, UPS, or local regional services (tracking provided)
Please note that delays may occur during peak holiday seasons or unforeseen carrier issues. Weβll keep you updated every step of the way.
π₯οΈ Digital Products (Emotional Toolkit)
Digital items (like the Inside Out Emotional Toolkit) are available for instant download after purchase. You will receive:
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A confirmation email with download link
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Instructions on how to use the product
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Optional access to the Skills Tutelage app (free)
No shipping fees apply to digital products.
π² Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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Free shipping may be offered on promotional items or bundles β watch for announcements!
β Questions or Delays?
If your order hasnβt arrived within the estimated time frame, please email us at support@skillstutelage.com with your order number. Weβre here to help.